Refund policy

RETURN POLICY
tems that arrived damaged or defective are 100% refundable or replaced. Please ensure you review your order carefully before completing your purchase.
Damaged or Defective Items
If your item arrives damaged or defective, we are happy to offer a replacement or refund.
To qualify:
1. Contact us within [1 days – typically 3 to 7 days] of receiving your order.
2. Provide clear photos or videos showing the damage or defect.
3. Include your order number and a brief description of the issue in your message.
Once we review and approve your claim:
* A replacement for the same item will be shipped at no additional cost, or
* A refund will be issued to your original payment method if a replacement is unavailable.
Exceptions
* Items damaged due to misuse, improper handling, or normal wear and tear are not eligible for replacement or refund.
* We cannot process claims made after the stated timeframe.
How to Contact Us
To start a replacement or refund request, please reach out to us at:
📧 [fadedpots.cservice@yahoo.com]
Include your order number, photos of the item, and a description of the issue.